SHOPPERS DO NOT BUY PRODUCTS, THEY PURCHASE MEALS
- Shoppers buy meals driven by moments of consumption
- Significant reduction in time to cart with automated cart creation as system learns eating habits and consumption occasions
- Smart notifications with advisories, nudges and micro-offers
WALK THE TALK
INSTANT RECIPROCATION, ESPECIALLY IN HIGH INVOLVEMENT CATEGORIES, REMOTE AND SELF-SERVICE PURCHASES
- Interactive form filling and document upload process for KYC, onboarding, due diligence
- Instant verification across systems to reduce iteration, duplication and delays
- Relevant for high involvement processes like insurance purchases, insurance claims/surrender, mortgage purchases, etc.
- Enhances customer experience
LIGHTS, GOOGLE, ACTION
SHOPPERS NEED QUICK, PRECISE RESULTS WHILE SEARCHING ONLINE
- High precision cognitive search across texts, images, audios, videos including brands, colors, patterns, etc.
- Contextual landing pages to minimize navigation and enhance discovery
- Smart negotiations with your customers for mutual price discovery on products
- Integrated view across products, channels of discovery/purchase and fulfillment networks
ADVISOR TO YOUR CUSTOMERS
PROVIDE PROACTIVE ADVISORIES, NUDGES, REMINDERS AND MICRO-OFFERS
- Just-in-time intent-based engagement with customers to fulfill their wants, at their points of presence like instant credit limit increase, instant health cover, instant advisory on deviation from pre-set goals, etc.
- Personalized recommendations based on channels preferences, service type, context, sentiments, etc.
- Equip your relationship managers with customer insights for long-tail customers.
- Centrailized creation, modification and removal of customer service journeys for delivery across all channels
SCHEDULE A DEMO
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